Privacy Policy.

Last updated: June 29, 2026

This Privacy Policy explains how Grand Home Builders ("we", "us" or "our") collects, uses and safeguards your personal information when you visit our website or contact us about building a custom home. By using this website, you agree to the practices described here.

1. Information we collect

We collect information in two ways:

Information you give us

• Contact details such as your name, email address and phone number.
• The content of any enquiry, message or consultation request you submit.
• Details you choose to share about your project, lot, budget or timeline.

Information collected automatically

• Basic technical data such as your IP address, browser type and device.
• Usage data such as the pages you view and how you arrived at our site.
• Cookies and similar technologies (see "Cookies & analytics" below).

2. How we use your information

• To respond to your enquiries and provide the information you request.
• To discuss, plan and deliver custom home services you ask us about.
• To improve our website, content and the experience we offer.
• To send you updates or marketing only where you have agreed to receive them.
• To meet our legal, regulatory and contractual obligations.

3. Cookies & analytics

We may use cookies and analytics tools to understand how visitors use our website so we can improve it. You can control or disable cookies through your browser settings; some features of the site may not work as intended if cookies are disabled.

4. How we share information

We do not sell your personal information. We may share it only:

• With trusted service providers who help us operate our business and website, under confidentiality obligations.
• Where required by law, regulation or a valid legal request.
• To protect our rights, property or the safety of others.

5. Data security

We take reasonable administrative, technical and physical measures to protect your personal information against loss, misuse and unauthorized access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

6. Data retention

We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.

7. Your rights

Subject to applicable Canadian privacy law (including Alberta's Personal Information Protection Act and PIPEDA), you may request to access, correct or delete the personal information we hold about you, or withdraw consent to marketing. To make a request, contact us using the details below.

8. Third-party links

Our website may link to third-party sites we do not control. We are not responsible for the privacy practices or content of those sites; please review their policies separately.

9. Children's privacy

Our website is not directed at children, and we do not knowingly collect personal information from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision, and the current version always governs your use of the site.

11. Contact us

If you have questions about this policy or your personal information, contact us at:

• Email: [email protected]
• Phone: +1 403 226 1288
• Grand Home Builders — Waterford, Chestermere, Calgary & area, Alberta

This document is a general template provided for convenience and is not legal advice. Please have it reviewed by a qualified lawyer before publishing.